Artificial intelligence (AI)

Zendesk vs Intercom: Choosing the best tool for your business Zendesk and Intercom are prominent players in the field of customer support and engagement platforms, each offering unique capabilities and advantages to address varying user requirements. Zendesk on the other hand offers tools that support a wide variety of customer service functions including robust ticket management capabilities. Both tools...

Conversational AI vs Chatbot: What's the Difference Yellow.ai offers AI-powered agent-assist that will effortlessly manage customer interactions across chat, email, and voice with generative AI-powered Inbox. It also features advanced tools like auto-response, ticket summarization, and coaching insights for faster, high-quality responses. Now, let’s begin by setting the stage with a few definitions,...

Natural Language Processing NLP Tutorial In NLP, gradient boosting is used for tasks such as text classification and ranking. The algorithm combines weak learners, typically decision trees, to create a strong predictive model. Gradient boosting is known for its high accuracy and robustness, making it effective for handling complex datasets with high dimensionality and various feature interactions....